EDISCOVERY PLATFORM MANAGEMENT & SUPPORT
GJ Managed Services
Tired of managing platform headaches?
We’ve got it from here.
Why It’s Hard to Do Alone
Managing a complex eDiscovery environment is more than a full-time job.
It demands perpetual oversight, platform-specific expertise, rapid response capabilities, and experienced support teams. Most internal teams are stretched thin and ill-prepared for the complexities of eDiscovery management, constantly reacting to issues rather than building informed, scalable, and affordable systems that are ready for what tomorrow brings.
Why Experience Matters
GeorgeJon has spent 15+ years managing the world’s most demanding platforms.
We’ve seen every challenge, solved every failure point, and built a proactive service model that prevents issues before they can impact performance or your bottom line. Our real-world experience with a global customer base has led to the creation of proven processes and best practices that bypass missteps and provide a confident foundation for strategic growth and profitable operations.
What We Deliver
With GJ Managed Services, you get:
24/7/365 Platform Oversight
Real-time monitoring, issue resolution, triage, and performance tuning ensures predictable costs, performance, and security.
Expert Engineering Support
Certified application and infrastructure engineers are available around the clock, delivering deep experience in Relativity, Reveal, and Nuix.
Seamless Maintenance & Updates
Monthly and/or quarterly windows for patches, firmware, and hotfixes, precisely executed to avoid disruptions and downtime.
Full Environment Optimization
Network tuning, storage management, antivirus configuration, and SQL performance adjustments, all optimized for your data footprint.
Documentation & Reporting
Stay informed with commit reports, version status, environment diagrams, and full RCA tracking after every priority incident.
Clear Visibility at Every Step
Dedicated customer success managers and secure portals give you complete visibility into tickets, billing, diagrams, and change history.
The Result:
A Platform That Runs Like Clockwork
You need a platform that works, for today and tomorrow.
No downtime stealing billable hours
No surprise alerts disrupting weekends
No emergencies to distract your team
We ensure a stable, secure environment that supports your cases without slowing them down.
That’s the true ROI of Managed Services — peace of mind and predictable performance.