{"id":1121,"date":"2023-07-18T19:49:43","date_gmt":"2023-07-18T19:49:43","guid":{"rendered":"https:\/\/georgejon.com\/?page_id=1121"},"modified":"2023-12-13T19:38:46","modified_gmt":"2023-12-13T19:38:46","slug":"support-desk","status":"publish","type":"page","link":"https:\/\/georgejon.com\/solutions\/support-desk\/","title":{"rendered":"GJ Support Desk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1121\" class=\"elementor elementor-1121\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36fa743b e-flex e-con-boxed e-con e-parent\" data-id=\"36fa743b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-11b816e4 e-con-full e-flex e-con e-child\" data-id=\"11b816e4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26783048 elementor-widget elementor-widget-spacer\" data-id=\"26783048\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 25-04-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4468fb3f elementor-widget elementor-widget-heading\" data-id=\"4468fb3f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 25-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">24\/7\/365 SUPPORT FOR RELATIVITYONE<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4873f282 elementor-widget elementor-widget-heading\" data-id=\"4873f282\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">GJ Support Desk<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-258ed330 elementor-widget elementor-widget-text-editor\" data-id=\"258ed330\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 25-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\tAffordable, responsive, confident resolutions for everyday issues to improve the user experience.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7189a73 e-flex e-con-boxed e-con e-parent\" data-id=\"7189a73\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a82e2b2 elementor-widget elementor-widget-spacer\" data-id=\"a82e2b2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-415a6d5 e-flex e-con-boxed e-con e-parent\" data-id=\"415a6d5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-36916d8 e-con-full e-flex e-con e-child\" data-id=\"36916d8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2963978 elementor-widget elementor-widget-heading\" data-id=\"2963978\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">On-demand RelativityOne support<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c88ffd elementor-widget elementor-widget-text-editor\" data-id=\"9c88ffd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tGeorgeJon, the eDiscovery data experts, now offers a 24\/7\/365 Support Desk for RelativityOne users. Our industry-leading engineers have spent fifteen-plus years supporting and optimizing Relativity platforms for a global client base, and the GJ Support Desk proudly follows in this tradition. Affordable, responsive and effective, we deliver quick and confident resolutions for everyday issues.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49390b3 e-flex e-con-boxed e-con e-parent\" data-id=\"49390b3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0bbb380 e-con-full e-flex e-con e-child\" data-id=\"0bbb380\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf1beb1 elementor-widget elementor-widget-text-editor\" data-id=\"cf1beb1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Purpose-built to deliver prompt and effective technical support (with minimal downtime) for users navigating SaaS eDiscovery tools and processes.<\/li><li>Staffed by a team of eDiscovery experts with deep knowledge, proven technologies, and established best practices. We are the first line of defense for Relativity technical support, solving problems and providing expert guidance.<\/li><li>Employs a subscription-based model with multiple pricing tiers, delivering appropriate solutions that align with customer needs and budgets.<\/li><li>Dedicated engineers facilitate quick, hassle-free communications and resolutions.<\/li><li>Access to senior eDiscovery engineers for complex issues.<\/li><li>24\/7\/365 emergency support for system failures, security issues, and updates.<\/li><li>Direct system access enables precise diagnoses and resolutions.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39d88d5 elementor-widget elementor-widget-button\" data-id=\"39d88d5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjI2MTQiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Talk to an Expert<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b0a9fd elementor-widget elementor-widget-spacer\" data-id=\"1b0a9fd\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc0b89f e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"dc0b89f\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInRight&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d659a82 elementor-widget elementor-widget-image\" data-id=\"d659a82\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 25-04-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"810\" height=\"476\" src=\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/12\/header-SupportDesk.png\" class=\"attachment-full size-full wp-image-3535\" alt=\"support desk header\" srcset=\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/12\/header-SupportDesk.png 810w, https:\/\/georgejon.com\/wp-content\/uploads\/2023\/12\/header-SupportDesk-300x176.png 300w, https:\/\/georgejon.com\/wp-content\/uploads\/2023\/12\/header-SupportDesk-768x451.png 768w\" sizes=\"(max-width: 810px) 100vw, 810px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c640c8b e-flex e-con-boxed e-con e-parent\" data-id=\"c640c8b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-694dc9e e-con-full e-flex e-con e-child\" data-id=\"694dc9e\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-66b7019 e-con-full e-flex e-con e-child\" data-id=\"66b7019\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a1c971 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"0a1c971\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"253\" height=\"300\" src=\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-stopwatch-253x300-1.png\" class=\"attachment-large size-large wp-image-1128\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-83ddd77 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"83ddd77\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54691de elementor-widget elementor-widget-heading\" data-id=\"54691de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Service Level Agreements<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95d000a elementor-widget elementor-widget-text-editor\" data-id=\"95d000a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tGeorgeJon offers the best SLAs in the industry, with a fifteen minute Initial Response Time for every ticket submitted.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-120ea67 e-flex e-con-boxed e-con e-parent\" data-id=\"120ea67\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;arrow&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 700 10\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M350,10L340,0h20L350,10z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c6e6fd e-flex e-con-boxed e-con e-child\" data-id=\"1c6e6fd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bed0944 e-flex e-con-boxed e-con e-child\" data-id=\"bed0944\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85e43fc elementor-widget elementor-widget-heading\" data-id=\"85e43fc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Support Process<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36d137c elementor-widget elementor-widget-text-editor\" data-id=\"36d137c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tGeorgeJon engineers are trained to deal with both emergency and everyday situations: quickly, appropriately, and professionally. We provide confident answers and peace of mind when things go wrong.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94c2893 e-flex e-con-boxed e-con e-child\" data-id=\"94c2893\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-723abeb e-con-full e-flex e-con e-child\" data-id=\"723abeb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08416af elementor-invisible elementor-widget elementor-widget-image\" data-id=\"08416af\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"770\" height=\"700\" src=\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-1.png\" class=\"attachment-large size-large wp-image-1139\" alt=\"\" srcset=\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-1.png 770w, https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-1-300x273.png 300w, https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-1-768x698.png 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-98c27fc e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"98c27fc\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22ec44c elementor-widget elementor-widget-heading\" data-id=\"22ec44c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Triage<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fff670e elementor-widget elementor-widget-text-editor\" data-id=\"fff670e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tWithin 15 minutes of a ticket being opened, it will be routed to a GeorgeJon engineer for review and remediation.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b773e7d e-flex e-con-boxed e-con e-child\" data-id=\"b773e7d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-644d481 e-con-full e-flex e-con e-child\" data-id=\"644d481\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17f1058 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"17f1058\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"700\" src=\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-2.png\" class=\"attachment-large size-large wp-image-1140\" alt=\"\" srcset=\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-2.png 770w, https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-2-300x273.png 300w, https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-2-768x698.png 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d3343d e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"9d3343d\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-498adb8 elementor-widget elementor-widget-heading\" data-id=\"498adb8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Internal Review \/ Action<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a1adbe elementor-widget elementor-widget-text-editor\" data-id=\"8a1adbe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tA GeorgeJon engineer investigates and resolves or recommends a fix in real time. Complex issues are reviewed with a Level 2 engineer.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e12ba30 e-flex e-con-boxed e-con e-child\" data-id=\"e12ba30\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dd0c7ea e-con-full e-flex e-con e-child\" data-id=\"dd0c7ea\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0f6cf1 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"b0f6cf1\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"700\" src=\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-3.png\" class=\"attachment-large size-large wp-image-1141\" alt=\"\" srcset=\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-3.png 770w, https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-3-300x273.png 300w, https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-3-768x698.png 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc7b8da e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"bc7b8da\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4a607f elementor-widget elementor-widget-heading\" data-id=\"f4a607f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Complex Issue Review \/ Recommendation<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d32aa73 elementor-widget elementor-widget-text-editor\" data-id=\"d32aa73\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tLevel 2 (Senior) engineer will work to resolve the issue and\/or recommend a fix. If no resolution, the ticket will be escalated to the SaaS provider on your behalf.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d54fe93 e-flex e-con-boxed e-con e-child\" data-id=\"d54fe93\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1f932f3 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"1f932f3\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d11b503 elementor-widget elementor-widget-image\" data-id=\"d11b503\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"700\" src=\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-4.png\" class=\"attachment-large size-large wp-image-1142\" alt=\"\" srcset=\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-4.png 770w, https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-4-300x273.png 300w, https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/HD-4-768x698.png 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58936b2 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"58936b2\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e89ca0c elementor-widget elementor-widget-heading\" data-id=\"e89ca0c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Escalation<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05981f6 elementor-widget elementor-widget-text-editor\" data-id=\"05981f6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThe Level 2 engineer will review the issue with Relativity and stay engaged until remediation is complete and the resolution is documented.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8484d6 e-flex e-con-boxed e-con e-child\" data-id=\"b8484d6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfa9458 elementor-widget elementor-widget-heading\" data-id=\"cfa9458\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">GeorgeJon + Relativity<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adbcb90 elementor-widget elementor-widget-text-editor\" data-id=\"adbcb90\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>GeorgeJon is proud to be a certified RelativityOne Services Partner, the result of demonstrated success and proven expertise in helping customers migrate to, optimize, and support cloud-based platforms to achieve business goals. With a singular focus \u2013 to plan, design, manage, support, and secure the most flexible, performant, and trusted eDiscovery platforms in the world \u2013 GeorgeJon drives bottom-line savings and peace of mind for Relativity users worldwide.<\/p><ul><li><strong>Proven expertise in RelativityOne<\/strong>, leveraging 15+ years of real-world experience to ensure hassle-free, cost-effective eDiscovery programs.<\/li><li><strong>Industry-leading, 15-minute response time<\/strong> to drive quick resolutions.<\/li><li><strong>Proven best practices<\/strong> are proactively applied to every platform in our network, solving issues before they every affect end users or ROI.<\/li><li>Professional support and management services <strong>accelerate time to value and maximize RelativityOne investments<\/strong>, improving outcomes and enhancing the user experience.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab12d88 elementor-widget elementor-widget-image\" data-id=\"ab12d88\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"489\" src=\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/RelOne-SP.png\" class=\"attachment-large size-large wp-image-1137\" alt=\"\" srcset=\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/RelOne-SP.png 800w, https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/RelOne-SP-300x183.png 300w, https:\/\/georgejon.com\/wp-content\/uploads\/2023\/07\/RelOne-SP-768x469.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37669f9 e-flex e-con-boxed e-con e-parent\" data-id=\"37669f9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_scale_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_scale_range&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:33,&quot;end&quot;:67}},&quot;background_motion_fx_scale_direction&quot;:&quot;out-in&quot;,&quot;background_motion_fx_scale_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf69d91 elementor-widget elementor-widget-heading\" data-id=\"bf69d91\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Learn more . . .<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5629d41 elementor-mobile-align-left elementor-widget elementor-widget-button\" data-id=\"5629d41\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjI2MTQiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Talk to an Expert<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>24\/7\/365 SUPPORT FOR RELATIVITYONE GJ Support Desk Affordable, responsive, confident resolutions for everyday issues to improve the user experience. On-demand RelativityOne support GeorgeJon, the eDiscovery data experts, now offers a 24\/7\/365 Support Desk for RelativityOne users. Our industry-leading engineers have spent fifteen-plus years supporting and optimizing Relativity platforms for a global client base, and the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":696,"menu_order":15,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>GJ Support Desk | eDiscovery Solutions | GeorgeJon<\/title>\n<meta name=\"description\" content=\"The GJ Support Desk provides 24\/7\/365 support for RelativityOne. Affordable, responsive, and effective. Quick and confident resolutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/georgejon.com\/solutions\/support-desk\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GJ Support Desk | eDiscovery Solutions | GeorgeJon\" \/>\n<meta property=\"og:description\" content=\"The GJ Support Desk provides 24\/7\/365 support for RelativityOne. Affordable, responsive, and effective. Quick and confident resolutions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/georgejon.com\/solutions\/support-desk\/\" \/>\n<meta property=\"og:site_name\" content=\"GeorgeJon\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-13T19:38:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/12\/header-SupportDesk.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@GeorgeJon\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/georgejon.com\/solutions\/support-desk\/\",\"url\":\"https:\/\/georgejon.com\/solutions\/support-desk\/\",\"name\":\"GJ Support Desk | eDiscovery Solutions | GeorgeJon\",\"isPartOf\":{\"@id\":\"https:\/\/georgejon.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/georgejon.com\/solutions\/support-desk\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/georgejon.com\/solutions\/support-desk\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/12\/header-SupportDesk.png\",\"datePublished\":\"2023-07-18T19:49:43+00:00\",\"dateModified\":\"2023-12-13T19:38:46+00:00\",\"description\":\"The GJ Support Desk provides 24\/7\/365 support for RelativityOne. Affordable, responsive, and effective. Quick and confident resolutions.\",\"breadcrumb\":{\"@id\":\"https:\/\/georgejon.com\/solutions\/support-desk\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/georgejon.com\/solutions\/support-desk\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/georgejon.com\/solutions\/support-desk\/#primaryimage\",\"url\":\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/12\/header-SupportDesk.png\",\"contentUrl\":\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/12\/header-SupportDesk.png\",\"width\":810,\"height\":476,\"caption\":\"support desk header\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/georgejon.com\/solutions\/support-desk\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/georgejon.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Solutions\",\"item\":\"https:\/\/georgejon.com\/solutions\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"GJ Support Desk\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/georgejon.com\/#website\",\"url\":\"https:\/\/georgejon.com\/\",\"name\":\"GeorgeJon\",\"description\":\"The eDiscovery Data Experts\",\"publisher\":{\"@id\":\"https:\/\/georgejon.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/georgejon.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/georgejon.com\/#organization\",\"name\":\"GeorgeJon\",\"url\":\"https:\/\/georgejon.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/georgejon.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/05\/GJ-logo.svg\",\"contentUrl\":\"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/05\/GJ-logo.svg\",\"width\":200,\"height\":200,\"caption\":\"GeorgeJon\"},\"image\":{\"@id\":\"https:\/\/georgejon.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/x.com\/GeorgeJon\",\"https:\/\/www.linkedin.com\/company\/george-jon\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"GJ Support Desk | eDiscovery Solutions | GeorgeJon","description":"The GJ Support Desk provides 24\/7\/365 support for RelativityOne. Affordable, responsive, and effective. Quick and confident resolutions.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/georgejon.com\/solutions\/support-desk\/","og_locale":"en_US","og_type":"article","og_title":"GJ Support Desk | eDiscovery Solutions | GeorgeJon","og_description":"The GJ Support Desk provides 24\/7\/365 support for RelativityOne. Affordable, responsive, and effective. Quick and confident resolutions.","og_url":"https:\/\/georgejon.com\/solutions\/support-desk\/","og_site_name":"GeorgeJon","article_modified_time":"2023-12-13T19:38:46+00:00","og_image":[{"url":"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/12\/header-SupportDesk.png"}],"twitter_card":"summary_large_image","twitter_site":"@GeorgeJon","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/georgejon.com\/solutions\/support-desk\/","url":"https:\/\/georgejon.com\/solutions\/support-desk\/","name":"GJ Support Desk | eDiscovery Solutions | GeorgeJon","isPartOf":{"@id":"https:\/\/georgejon.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/georgejon.com\/solutions\/support-desk\/#primaryimage"},"image":{"@id":"https:\/\/georgejon.com\/solutions\/support-desk\/#primaryimage"},"thumbnailUrl":"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/12\/header-SupportDesk.png","datePublished":"2023-07-18T19:49:43+00:00","dateModified":"2023-12-13T19:38:46+00:00","description":"The GJ Support Desk provides 24\/7\/365 support for RelativityOne. Affordable, responsive, and effective. Quick and confident resolutions.","breadcrumb":{"@id":"https:\/\/georgejon.com\/solutions\/support-desk\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/georgejon.com\/solutions\/support-desk\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/georgejon.com\/solutions\/support-desk\/#primaryimage","url":"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/12\/header-SupportDesk.png","contentUrl":"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/12\/header-SupportDesk.png","width":810,"height":476,"caption":"support desk header"},{"@type":"BreadcrumbList","@id":"https:\/\/georgejon.com\/solutions\/support-desk\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/georgejon.com\/"},{"@type":"ListItem","position":2,"name":"Solutions","item":"https:\/\/georgejon.com\/solutions\/"},{"@type":"ListItem","position":3,"name":"GJ Support Desk"}]},{"@type":"WebSite","@id":"https:\/\/georgejon.com\/#website","url":"https:\/\/georgejon.com\/","name":"GeorgeJon","description":"The eDiscovery Data Experts","publisher":{"@id":"https:\/\/georgejon.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/georgejon.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/georgejon.com\/#organization","name":"GeorgeJon","url":"https:\/\/georgejon.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/georgejon.com\/#\/schema\/logo\/image\/","url":"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/05\/GJ-logo.svg","contentUrl":"https:\/\/georgejon.com\/wp-content\/uploads\/2023\/05\/GJ-logo.svg","width":200,"height":200,"caption":"GeorgeJon"},"image":{"@id":"https:\/\/georgejon.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/GeorgeJon","https:\/\/www.linkedin.com\/company\/george-jon\/"]}]}},"_links":{"self":[{"href":"https:\/\/georgejon.com\/wp-json\/wp\/v2\/pages\/1121"}],"collection":[{"href":"https:\/\/georgejon.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/georgejon.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/georgejon.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/georgejon.com\/wp-json\/wp\/v2\/comments?post=1121"}],"version-history":[{"count":63,"href":"https:\/\/georgejon.com\/wp-json\/wp\/v2\/pages\/1121\/revisions"}],"predecessor-version":[{"id":3538,"href":"https:\/\/georgejon.com\/wp-json\/wp\/v2\/pages\/1121\/revisions\/3538"}],"up":[{"embeddable":true,"href":"https:\/\/georgejon.com\/wp-json\/wp\/v2\/pages\/696"}],"wp:attachment":[{"href":"https:\/\/georgejon.com\/wp-json\/wp\/v2\/media?parent=1121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}