Tips and Tricks: Nuix Edition

Since the birth of the eDiscovery market over 15-years ago, George Jon’s sole mission has been to architect, deploy, and manage eDiscovery / Forensic solutions – providing the best end-user experience, agnostic of the application, for our portfolio of blue-chip clients (MNCs, Top AM 200 Law Firms, Service Providers, and ‘Big Four” advisory firms) worldwide.  

Through eDiscovery solution deployments from Toronto to Tokyo (not a hyperbole), George Jon’s expert team of infrastructure and application engineers have literally seen it all with regards to application performance issues. In our experience, there are usually two main culprits that hinder application performance in an eDiscovery environment:

  • Human error
  • Knowledge gaps associated with the appropriate resource provisioning of applications and basic adherence or understanding of an application workflow

In this week’s ‘GJ Tips and Tricks’ Blog series, we will be diving into the most common issues/ mistakes linked to the NUIX application and what remediation strategies our engineering team has employed to maximize the application throughput for eDiscovery and Forensics platforms across the globe.

In-house, IT teams and end users do not possess a fundamental knowledge of Nuix infrastructure design best practices, which inevitably leads to end users complaining about Nuix underperformance.

Properly configure the requisite drives in order to maximize throughput i.e. local vs. network and/or RAID configurations.

Provision the appropriate amount of memory needed in relation to various filetypes. This is especially crucial for accommodating containerized items, such as, PSTs, NSFs, and E01.

Properly assign the amount of CPU cores available relative to how many workers will be used for a processing, OCR, and/or export job.

End users must understand the relationship between memory configuration and Nuix in order to maximize performance and/or to keep the application from crashing.

Optimize item counters in order to minimize the load on the user interface.

Many end users do not understand the full depth of Nuix’s capabilities and workflow. Moreover, users do not leverage the full-suite of the application’s features – allowing supplemental, sometimes less efficient eDiscovery applications to bare larger loads than necessary.

Search and tag. The ability to tag items from a list of search terms can be used instead of an STR in Relativity.

Leverage item sets. Item sets are used to create a group of documents that have been deduplicated at the family level as part of a workflow to promote items for review.

Employ the NUIX OCR feature if your system has version 8.6.

Conduct email threading. This workflow involves performing thread analysis on Nuix and results in the freeing up of resources for Relativity.

Use scripting and automation. With a feature-rich user interface, basic tasks can and should be automated via scripts in order to minimize the need to monitor processing and other parts of the workflow. This also has the added benefit of repeatability and greater defensibility.

If you found this information helpful and would like to tap into George Jon’s wealth of knowledge and experience, please contact us for a consultation. Our Subject Matter Experts (SMEs) are standing by, and we welcome the opportunity to optimize your eDiscovery environment capabilities and performance.