This is a paid internship and the experience that you will gain is priceless! Perfect position for students or recent graduates. responsible for handling first level support of service requests. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.
Chosen candidate will be performing a mix of data entry, inventory, expanding the knowledge base, setting up new hardware/software, and assisting help desk with daily activities. Help desk support will be a mix of phone/remote support. Some physical activity and lifting may be required.
The ideal candidate must have a strong interest in IT and computers. Candidate should be driven to succeed and willing to learn. Basic knowledge of Microsoft applications such as Windows desktop operating systems, Office Suite is necessary. Mac and Linux knowledge is a plus. Advanced knowledge such as Windows Server and networking technologies is a big plus!Excellent verbal/written communication and customer service skills is a must!
Position is full-time, hourly position.
Job Function: IT/Systems, Technical Support, Technician, Customer Service
Opportunity Type: Internship
Description: We are experts in LAN/WAN Network Design & Support, Firewall Protection /Remote Networking, IT System Audits & Assessments, Preventative Maintenance / Virus Protection, Training and Support, Software/Hardware Acquisition, Communications Systems, Backup Systems & Disaster Recovery, Structured Wiring.